Welcome to an oasis of unparalleled luxury and transformative beauty—Ultra Medi Spa. Nestled in the heart of Mackay, our award-winning spa stands as a beacon of excellence in the our community, dedicated to providing an exceptional and personalized experience for every guest who walks through our doors. From the moment our guests step into Ultra Medi Spa, they are enveloped in an atmosphere of tranquillity and refinement. The calming aromas, elegant decor, and warm welcome set the stage for a journey of relaxation and rejuvenation. Our commitment to excellence is reflected in every detail, from our meticulously curated treatment protocols to our environmentally conscious product selections. At Ultra Medi Spa, we believe in the power of personalized care and innovative treatments to not only enhance physical appearance but also to boost self-confidence and overall well-being. Our focus on "changing skin, changing lives" has driven our remarkable growth and transformation over the past year. This ethos is at the core of our identity, shaping our approach to skincare and guest service.
Shop 2, Mackay, Queensland, AU
Repair | Replenish | Rejuvenation
Imagine having a space where the world softens. A place where your skin regenerates, your mind quiets and your nervous system recalibrates whenever you need it.
Our Unlimited LED Light Lounge Membership is designed for those ready to prioritise their skin health and wellbeing consistently, not occasionally. For $105 per week, choose a 6 or 12-month commitment and enjoy access to unlimited 20-minute LED Light Lounge sessions, giving you the freedom to restore, repair and reset as often as your body and skin call for it.
LED Light Therapy is one of the most researched, non-invasive skin treatments available, working at a cellular level to energise and restore skin function. Each wavelength delivers targeted benefits:
Beyond visible skin results, LED therapy supports the nervous system, helping to reduce stress, promote relaxation and enhance overall wellbeing. With consistent use, skin becomes stronger, clearer and more resilient, while you experience the deeper benefits of true restoration.
Whether you are calming inflammation, supporting collagen production, accelerating skin healing or simply carving out time to pause, this membership allows LED therapy to become part of your lifestyle.
This is more than a membership. It is your commitment to feeling and looking your best every week.
Membership Commitment
This membership is available as a 6-month or 12-month agreement at $105 per week, billed weekly as selected at sign-up.
Early Cancellation
If you choose to cancel before the end of your selected term, a $50 administration fee will apply.
Fair Use Policy
This membership is designed for regular personal wellness use. To ensure fair access for all members and guests:
Booking Limits
Memberships are strictly non-transferable and for individual use only.
We reserve the right to suspend or cancel memberships where usage is excessive, disruptive or impacts availability for other guests, including repeated last-minute cancellations or booking misuse.
Freeze Policy
Memberships may be paused for up to 4 weeks per 12-month period with written notice.
Health and Safety
All members must complete required health forms and follow LED therapy guidelines. Services may be refused where it is not safe to proceed.
Expiry
Membership is valid for the selected 6 or 12-month term from the start date and does not roll over beyond this period.
Payment Terms
Payments must be kept up to date. Failed payments may result in suspension of booking access until resolved.
Changes to Membership
We reserve the right to update terms where reasonably required to maintain service quality and fairness, with notice provided.
Complexion Perfection Skin Membership
$79 per week | 6 month commitment
Discover the Complexion Perfection Skin Membership - a 6-month journey to stunning, airbrushed, radiant skin. This series of treatments targets skin discoloration, pigmentation, and acne scarring for comprehensive results. Collaborate with a skilled skin expert using state-of-the-art technology and high-quality ingredients to address pigmentation issues and reveal an even, glowing complexion. Enjoy regular, personalised treatments that build on previous progress for consistent improvement and efficacy, with expert guidance and tips for at-home maintenance. Ideal for dedicated individuals, the Complexion Perfection Skin Membership offers cutting-edge treatments and guidance for a flawless, radiant complexion reflecting your inner beauty.
• Wellness Welcome Pack
• Initial Skin Planning Session
• 5% off full RRP products
• VIP early access to exclusive members only offers. This allows you to book first and never miss out on special events or special offers because they’re sold out.
• Free 30 min Facial when your membership reaches 6 months.
• Unique coupon code for online.
• 1 x Skin Planning Session
• 1 x The Prescriptive treatment
• 3 x IPL illumi Facial Skin Pigmentation Treatments or Collagen Induction Therapy (whichever is best suited to you)
• 6 x LED Light Lounge Treatments (1 scheduled every 2-3days)
Anti-Ageing Membership
$85 per week | 12 month commitment
Welcome to our Anti-Ageing Skin Membership, designed to help you reach your skin aspirations. This program features an array of treatments that deliver transformative results, focusing on retraining your skin's natural processes and stimulating collagen and elastin growth. Our team of seasoned professionals collaborates with you to develop a personalised treatment plan tailored to your specific skin concerns and objectives. Target fine lines and wrinkles to reveal a youthful, radiant complexion that exudes confidence. Join the Anti-Ageing Skin Membership and experience high-performance treatments that pave the way to a rejuvenated, glowing appearance.
• Wellness Welcome Pack
• Initial Skin Planning Session
• 4 x The Prescriptive Facial treatments
• 3 x Collagen Induction Facials including LED
• 3 x IPL illumi Facial Rejuvenation Treatments
• 3 x UltraFormer Hifu Facials
• 26 x LED Light Lounge Treatments
• 10% off full RRP products (online and in-spa)
• Priority booking for your appointments
• Membership pricing for other facials, massage. & body treatments.
• VIP early access to exclusive members only offers. This allows you to book first and never miss out on special events or special offers because they’re sold out.
• Transfer your monthly facial to a friend for $25
Teen Skin Fit Facial Program
$46 per week | 3 month commitment
Is your teen battling blemishes and breakouts? Our Teen Skin Fit Facial Program is tailored to address adolescents' (ages 10-17yrs) unique skincare challenges. This treatment targets existing issues while teaching essential maintenance for a clear complexion. Our skilled Ultra Therapists employ gentle techniques to cleanse, exfoliate, and purify the skin, addressing the root causes of skin problems. They'll also guide your teen through a personalised skincare routine, emphasising proper cleansing and moisturising techniques. The Teen Skin Fit Facial Program empowers teens with the knowledge and tools for a blemish-free complexion, boosting self-confidence and fostering a positive skincare routine; now and for the future. Help your teen achieve clear, radiant skin with our customised plan.
• Initial Skin Planning Session
• Wellness Welcome Pack including home care cleanser, serum & moisturiser.
• 6 x 30min Prescriptive facial treatments
Clear Skin Membership
$88 per week | 6 month commitment
Our targeted treatment series focuses on removing old cells, regulating oil, neutralising skin stress and reducing bacteria to leave you with soft, clear, smooth skin. It targets uneven complexion, congestion, and blemishes, providing a comprehensive solution to these common skin concerns. Our Ultra skin experts use high-quality, natural ingredients and specialised techniques to gently and effectively exfoliate, brighten, and refine the skin.
They also provide valuable tips and recommendations for maintaining your results at home. Experience the transformative power of our targeted treatment series and embrace a more radiant, confident you
. • Initial Skin Planning Session
• Wellness Welcome Pack including home care cleanser, serum & moisturiser.
• 1 x Bottle Beauty Plus Oil
• 6 x LED Light Lounge Treatments (1 scheduled every 2-3days)
• 4 x Prescriptive Facial Treatments
• 2 x illumi Acne Facials
Ultra Platinum Membership
$95 per week | 12 month commitment
Our Ultra team is devoted to providing a luxurious, results-driven experience for all guests. By joining our exclusive Platinum Skin Membership, you commit to improving your skin and body health, and our skilled professionals share that dedication. We ensure an exceptional experience that leaves you relaxed, rejuvenated, and transformed. As a valued member, expect noticeable improvements in skin texture, tone, and overall health through our tailored treatments. Embark on this journey with us, and let our Ultra team guide you towards radiant, confident, and healthy skin.
• Wellness Welcome Pack
• Skin Planning Session
• 13 x High Performance Facials (designed by your skin expert)
• 26 x LED Light Lounge Treatments
• 10% off HIFU treatments
• 15% off full RRP products (online and in-spa)
• Membership pricing for other treatments.
• FREE Tickets to Ultra Events
• VIP early access to exclusive members only offers. This allows you to book first and never miss out on special events or special offers because they’re sold out.
• Transfer your monthly facial to a friend for $25
• 3 FREE Skin Discovery Sessions
• Priority booking for your appointments
• Complimentary Eyebrow Shape each month. (must be added to a regular appt)
• FREE Birthday Facial (Skin & Sensory Facial on a gift card, 1 month expiry, can be gifted to family/friend member)
• Free 30 min Facial when your membership reaches 12 months.
Ultra Wellness Membership
$45 per week | 12 month commitment
Introducing the Ultra Wellness Membership, designed to enhance your well-being by providing a soothing and revitalising experience. Our expert therapists and state-of-the-art facilities create the perfect atmosphere to alleviate muscle tension, leaving you feeling completely relaxed and rejuvenated. We understand the importance of maintaining a balanced lifestyle, and our membership is specifically tailored to support your wellness journey. Through regular massage and float sessions, we have witnessed remarkable improvements in overall well-being, stress management, and mental clarity among our valued spa guests. Embrace the path to a balanced life with the Ultra Relaxation Membership – your sanctuary for serenity, healing, and rejuvenation.
• Wellness Welcome Pack
• 12 x 60min Mind & Body Balancing Massages
• 12 x 60min Floatation Therapy Sessions
• OR alternate between for 12 total sessions
• Add a partner/friend for $10 per week
Airbrush Spray Tan Membership
$10 per week | 6 month contract
Your glow, always on.
There is something about a fresh tan that changes everything. You feel more confident, more put together, and ready for anything.
With our Airbrush Spray Tan Membership, you never have to go without that glow. For just $10 per week over 6 months, enjoy consistent, flawless colour all year round.
At Ultra Medi Spa, we use Sunescape, an award winning Australian made tanning range born on Bondi Beach. Known for its natural looking colour and skin loving ingredients, Sunescape delivers a beautiful, even tan without dryness, streaking or orange undertones.
Your tan will last 7 to 10 days, fade evenly and leave your skin looking radiant, smooth and sun kissed.
This is your effortless glow, whenever you need it.
Membership Commitment
This membership is a 6 month agreement at $10 per week, billed weekly as selected at sign up.
Fair Use Policy
This membership is designed for consistent maintenance of your tan:
Cancellation Policy
Non Transferable
Memberships are strictly non transferable and for individual use only.
Early Cancellation
If you choose to cancel before the end of the 6 month term, a $50 administration fee will apply.
Preparation and Aftercare
For best results, clients must follow all pre and post tan instructions provided by our team. Results may vary if guidelines are not followed.
Health and Safety
We reserve the right to refuse service where it is not safe or suitable to proceed.
Payments
Payments must be kept up to date. Missed payments may result in suspension of bookings until resolved.
Changes to Membership
We reserve the right to update terms where required to maintain service quality and fairness.
Skin Rejuvenation Membership
$73.30 per week | 12months
Elevate your skin journey with our exclusive 12-month membership, designed to deliver long-lasting radiance, firmness, and vitality. This carefully curated program combines advanced treatments with consistent care, ensuring your skin receives the ultimate in nourishment and rejuvenation throughout the year.
Your membership includes:
10 x Collagen Facials – Stimulate natural collagen production for a smoother, firmer, and more youthful complexion.
10 x Neck & Décolletage Collagen Treatments – Target these often-overlooked areas to restore elasticity and refine skin texture.
2 x Age-Defying Facials – Luxurious, results-driven treatments to deeply revitalize and restore your skin’s natural glow.
3 x Skin Discovery Sessions – Personalized consultations to track your skin’s progress and tailor treatments to your evolving needs.
This membership offers not just treatments, but a journey of transformation—helping you achieve radiant, healthy skin all year round.
Gold Frequent Floater Membership
$55per week | 6months or 12 months
4 floats per month
60 minute sessions
Additional floats for the month only $50
Share between as many people as you like
Contract 6 or 12 month option
Ultra Wellness Membership
$45 per week | 6 month commitment
Introducing the Ultra Wellness Membership, designed to enhance your well-being by providing a soothing and revitalising experience. Our expert therapists and state-of-the-art facilities create the perfect atmosphere to alleviate muscle tension, leaving you feeling completely relaxed and rejuvenated. We understand the importance of maintaining a balanced lifestyle, and our membership is specifically tailored to support your wellness journey. Through regular massage and float sessions, we have witnessed remarkable improvements in overall well-being, stress management, and mental clarity among our valued spa guests. Embrace the path to a balanced life with the Ultra Relaxation Membership – your sanctuary for serenity, healing, and rejuvenation.
• Wellness Welcome Pack
• 6 x 60min Mind & Body Balancing Massages
• 6 x 60min Floatation Therapy Sessions
• OR alternate between for 12 total sessions
• Add a partner/friend for $10 per week
Ultra Body Wellness Membership
$85 per week | 12 month contract
Experience a year of elevated wellbeing with the Ultra Body Wellness Membership. You will experience a complete immersion into botanical luxury, clinical excellence, and soulful rejuvenation.
Over 12 months, your body is nurtured through a curated sequence of Waterlily’s sensory body journeys, each one layered with aromatic botanicals, rich textures, and restorative touch. Blending the purity of artisan-crafted formulations with Ultra Medi Spa’s meticulous attention to detail, every moment is designed to restore balance, vitality, and radiance.
From the first welcoming ritual to the final touch point, each treatment is a finely tuned choreography of care—delivering results-driven renewal while enveloping you in sensory indulgence. Seasonal variations ensure your journey evolves throughout the year, attuning to your body’s needs with replenishing hydration, muscular release, detoxification, and deep nourishment.
The membership unfolds as a holistic pathway: cleansing and refining, hydrating and replenishing, strengthening and rebalancing—creating space for profound transformation in both body and mind.
This is more than a spa membership. It is a wellness experience that celebrates ritual, honours the senses, and redefines self-care as a luxurious way of life.
Transfer your monthly body ritual to a friend for $25
Unlimited 12month Float Membership
Your weekly ritual for calm, clarity and recovery.
Imagine having a space where the world pauses. A place where your body resets, your mind quiets and your nervous system recalibrates whenever you need it.
Our Unlimited Float Membership is designed for those ready to prioritise their wellbeing consistently, not occasionally. For just $20 per week over 12 months, you will enjoy access to unlimited 30 minute and 60 minute float sessions, giving you the freedom to float as often as your body calls for it.
Whether you are managing stress, improving sleep, supporting recovery or simply craving stillness, this membership allows you to make floatation part of your lifestyle.
This is more than a membership. It is your commitment to feeling better every week.
Membership Inclusions
-Unlimited 30 minute float sessions
-Unlimited 60 minute float sessions
-Priority booking access
-Exclusive member only offers
-Personalised support from our team
Membership Commitment
This membership is a 12 month agreement at $20 per week, billed weekly as selected at sign up.
Early Cancellation
If you choose to cancel before the end of the 12 month term, a $50 administration fee will apply.
Fair Use Policy
This membership is designed for regular personal wellness use. To ensure fair access for all members and guests:
Maximum of 1 float session per day
Sessions must be spaced by a minimum of 12 hours
Booking Limits
Maximum of 1 float session per day
Cancellation Policy
A minimum of 24 hours notice is required to cancel or reschedule
Late cancellations or no shows will incur a $20 fee.
Non Transferable
Memberships are strictly non transferable and for individual use only.
Misuse of Membership
We reserve the right to suspend or cancel memberships where usage is excessive, disruptive or impacts availability for other guests, including repeated last minute cancellations or booking misuse.
Freeze Policy
Memberships may be paused for up to 4 weeks per 12 month period with written notice.
Health and Safety
All members must complete required health forms and follow floatation guidelines. Services may be refused where it is not safe to proceed.
Expiry
Membership is valid for 12 months from the start date and does not roll over beyond this period.
Payment Terms
Payments must be kept up to date. Failed payments may result in suspension of booking access until resolved.
Changes to Membership
We reserve the right to update terms where reasonably required to maintain service quality and fairness, with notice provided.